FH Group International, Inc. is a New Jersey-based eCommerce company that specializes in auto decoration. We are always striving to push the limits in providing top-quality products for budget friendly prices. Customer satisfaction is our number one priority, and we make it our mission to deliver an excellent experience with every transaction.
We are currently accepting resumes for the following positions:
Customer Service Representative.
Deal directly with customers by telephone, electronically, and occasionally face-to-face. Respond promptly to customer inquiries; obtain, evaluate, and record all relevant information, interactions, and transactions; handle and resolve customer complaints; perform customer verifications, record details of actions taken, and follow up on the issue until it's resolved. Process phone orders, applications, and requests. Direct requests and unresolved issues to the designated resource; communicate and coordinate with internal departments.
Requirements: High school diploma, GED, or equivalent. Minimum one year of customer service experience.
Responsible for order picking; wrapping products; packing, labeling, shipping, and receiving; and other duties as assigned. Ability to work independently and play a team role as needed in a fast-paced environment is a must. Responsible for expedient and accurate handling of merchandise into and out of the warehouse facility.
Requirements: 1 year or more of warehouse experience. Must be detail-oriented. Must be able to lift up to 60lbs. Forklift experience preferred, but not required.
If you feel you would be a good addition to our team, send your resume to firstname.lastname@example.org or mail it to:
FH Group International, Inc.
265 Secaucus Rd
Secaucus, NJ 07094