Careers

Assistant Account Manager

Job Requirements:

● 1-3 years of office experience,preferably as an Assistant Account Manager or relevant role.

● Strong verbal and written communication skills.

● Excellent Microsoft Office skills (Excel, Word, and PowerPoint)

● Bachelor’s Degree in Business Administration, Sales, or relevant field.

● Problem solving in a proactive manner and ability to prioritize.

● Attention to detail and display excellent organizational skills.

● Consistent work ethic. Reliable, full attendance is an essential function of this position.

Job Responsibilities:

● Assist in daily operations and handle administrative duties for accounts.

● Daily Update/Monitor Inventory.

● List and maintain our products online.

● Create progress reports on accounts’ status

● File shipping carrier claims and ensure reimbursements are received.

● Provides day-to-day support to Account Manager.

● Set up monthly meeting with Buyers to maintain communications and to review account strategies.


 

Customer Service

Job Requirements:

● Minimum 1-year previous customer service experience is required

● Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable.

● Strong interpersonal skills, as this job requires frequent interaction and communication with customers via call and/or email.

● Able to multi-task in a fast paced environment and perform well under pressure.

● Eager to learn and take on additional responsibility.

● Loyal and hard working.

● Computer proficient with working experience in MS Word and Excel.

● Writing comes second nature.

● Excellent work ethics, including perfect attendance and punctuality.

● Experience in eBay/Amazon or other marketplaces is a plus.

Job Responsibilities:

● Answering customer calls and email inquiries.

● Help walk-in customers.

● Organizing, filing, data entry and help out with other miscellaneous tasks when needed.


Bilingual (Fluent in English and Mandarin or Spanish) will be a plus. Please email resume tohr@fhgroupauto.com.