FH Group has a 180-day warranty program with free and simple registration. FH Group warrants our products to be free from defects in material or workmanship to the original purchaser for 180 days from the date of shipping. FH Group will replace any product that does not meet our specifications. FH Groups liability shall not exceed a one (1) time replacement or repair cost of the merchandise. This replacement is limited to one piece per set, where applicable. This warranty does not extend to any used Products or Products not purchased from FHGroupAuto.com or an FH Group authorized reseller. Please note that the warranty is void if the product has been damaged by accident, misuse, abuse, or other abuses not arising out of defects in material or workmanship and does not cover every day wear and tear including but not limited to significant alterations to the product by the customer will also void this warranty.
How does warranty work?
Step 1: Register
First, register for our 180-day warranty by scanning the QR code provided on your item or see our Warranty Registration Form.
Step 2. Submit Claim
To submit a warranty claim, please email
- ● Photographs of the product with an explanation of why you feel it does not meet our specifications;
- ● The order confirmation receipt with the original purchase date stated; and
- ● The original order number
Step 3: Review
Your claim will be carefully evaluated, and once the claim has been approved, FH Group will replace the item at our sole discretion. No refunds will be issued for warrantied products, only replacements if applicable.
Step 4: Replace
FH Group will replace any product that does not meet our specifications upon inspection. FH Groups liability shall not exceed a one (1) time replacement or repair cost of the merchandise. This replacement or repair is limited to one piece per set, where applicable.
Step 5: Pay Shipping
Buyer will be responsible for any occurring shipping fees to ship out the replacement item. An invoice for payment of shipping costs will be sent to the customer.
Step 6: Ship
Once paid, your replacement item will be shipped.
