Customer Service was Horrible and to top that off they didn't even send the gift for purchasing of the amount spent. That there website said I would as a customer get for spending the amount I spent. Never again, rather buy from other company that will give a awesome customer service. I DON'T recommend this seller to no one. Do your research and pay a little more or less but your purchase or wanting to buy extra items they won't give you a hard time. Which happened to me. No returns or defective issue. I ordered extra extensions yes correct I purchased extra extensions. I was like I am calling to order more!!!!! Nope the rudeness and customer service was bad. Again not calling for a return or refund NO , I was placing a order for extra extensions. Sad to know that any company will give a customer a hard time for a order. Plus to top that off never received the gift promoted by this company if you spend a amount of money on a order..